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The best way to contact us about a specific order is via WhatsApp. Please make sure you have your order number ready, you can locate this on your voucher or by going to the "My Vouchers" section in your account. If you're viewing this page on mobile, message our advisors by clicking the WhatsApp
Knowledge Base Article
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FAQs
What are the different delivery options? Delivery times and prices will vary by product but will include one or all of these options. Standard: gets to you in good time but without a premium cost. Speedy: more expensive, but choose this if you’re in a hurry. Economy: slower, but best value if you’
We hope you find our video guide on "How to redeem" useful. This video contains information on how to redeem your voucher with ourselves and the merchant, let's not forget all vouchers must be redeemed within the validity period set on your voucher.
