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Deliveries may be delayed due to the below courier Strikes. Please see the link below for further information regarding your delivery. https://www.royalmail.com/latest-news
Knowledge Base Article
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FAQs
VATThe purchase you have made with Wowcher is for a multi-purpose discount code which is VAT exempt, so therefore no Vat was paid on this item. The receipt we send to you is for your records to show that a purchase has been made
Some of our deals do carry delivery exclusions, these are listed below and will be listed on our deals. If you do redeem to one of these postcodes and it is restricted the order may be cancelled or extra delivery charges may be requested of you. Isle of man ( IM) Channel Islands (GY JE)Scottish Isla
If you’re not completely happy we’d like to hear about it so we can put it right.We want to:- Make it easy for you to tell us what went wrong- Give your complaint the attention it deserves- Resolve your complaint fairly without delay and- Make sure you are satisfied with how your complaint was resol
When you purchase something, points are awarded 30 days after the purchase date to allow for any refunds you may request.
If you have received your product and you need to return it because it is faulty, please see the Merchant information which is displayed on your wowcher. Still need help? You can contact us via Whatsapp. You can find this information by searching "How do I contact you?"Title
If you have received your product and then subsequently want to return it, first please find your order in the My Wowchers section of the site.Just below the voucher you will see a Need Help link. click that and follow the prompts from there to request a return of your item.If there is no Need Help
You are able to amend your personal information at any time in the "My Details" section of your Wowcher account which you can access here: https://secure.wowcher.co.uk/login Card details are retained by our trusted payment processor, Cybersource, the first time you make a purchase. You c
Unfortunately, not. The voucher extension is non-refundable. However, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day you receive your voucher).
As soon as you click "BUY" on our site and complete the payment details section at checkout. The funds will then be debited from your account in order for you to receive your wowcher code via email.
If you feel that your wowcher account has been affected by fraudulent activity then please contact us straight away. You can contact us via Whatsapp, you can find this by searching "How do I contact you?"
Sadly not. Expiry dates are made very clear on the wowcher itself, and they must be used before the expiry date passes.
Just use the box on the purchase page of the voucher that you want to buy.If you redeem a wowcher towards the cost of another wowcher it will be of an amount equal to 100% of the purchase price of the original wowcher (inc. p&p but excluding any marketing/promotional credit) if the purchase is m
Can I buy a gift card?Wowcher and Livingsocial offer Gift cards of £10, £20, £50, and £100.You may buy multiplesGift cards must be redeemed for credit within 6 months from the date of purchase. Credit will expire 12 months from the day of redemption.Gift cards can only be shipped to your billing ad
Our Brands 5pm is a Scotland focused daily deals platform (operated by Wowcher Limited). It enables users to purchase vouchers that offer savings on products and services when redeemed with participating merchants. Each day, 5pm showcases money saving deals on top-rated restaurants, concerts, even
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When you buy a wowcher, you form a contract with Wowcher whereby you pay Wowcher and Wowcher provide you with a multi-purpose wowcher voucher. As the wowcher is multi-purpose, you can choose to redeem it in a number of ways - you can redeem it: (a) for the deal that is listed in the wowcher (the he
There are three methods to unsubscribe.1. At the bottom of every email we send is a link to our preference centre. Click that link and update which emails you no longer wish to receive.2. Go to our page where you can generate a unique link to take you to the preference centre. In the preference ce
There are three ways to change which city you've signed up to.1. At the bottom of every email we send is a link to our preference centre. Click that link and update which emails you no longer wish to receive and which ones you do.2. Go to our page where you can generate a unique link to take
Each day we feature cool things to do or buy at unbeatable prices so check back every morning for more awesome wowchers.So you've ordered a wowcher, what happens now? Straight away, we'll send you a receipt. You'll then be sent an email containing your wowcher which includes your unique wowcher code
International Travel DealsAre all international travel deals the same?We offer four different types of travel deals on Wowcher; Booking Calendar, Choose Your Flight, Voucher and Call to Book. How do booking calendar deals work?Our booking calendar deals will provide you with a range of availabilit
Travel
