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How do I redeem?

We hope you find our video guide on "How to redeem" useful. This video contains information on how to redeem your voucher with ourselves and the merchant, let's not forget all vouchers must be redeemed within the validity period set on your voucher.

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How do I contact you?

The best way to contact us about a specific order is via WhatsApp. ​ Please make sure you have your order number ready, you can locate this on your voucher or by going to the "My Vouchers" section in your account. ​ If you're viewing this page on mobile, message our advisors by clicking the WhatsApp

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Order Issues & Refunds

​ ​ ​Can I refund/cancel my voucher before I have redeemed it? In accordance with your statutory rights, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day on which you receive your voucher) whereby if you originally paid in cash, you ca

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