Wowcher
Livingsocial (UK)
Livingsocial (IE)
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Updated
4 days ago
, by wowcher
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What payment types can I use?
We accept the following payment types:
What is express buy?
The ‘Express Buy’ button makes purchasing our deals as quick and as easy as possible. We take the hassle out of re-entering all your details to purchase. You will see the ‘Express Buy’ button on selected deals, provided that you are currently logged in and have purchased from us before that. You can buy multiples, just use the quantity drop-down to select the amount you want.
I clicked express buy but I still went to the normal payment page, what happened?
Your card may have expired, please check your payment details or you could have already reached the purchase limit for this deal.
How do I change my contact or card details?
You are able to amend your personal information at any time in the "My Details" section of your account which you can access here:
https://secure.wowcher.co.uk/myaccount/profile
https://www.livingsocial.co.uk/myaccount/profile
Card details are retained by our trusted third-party payment processor the first time you make a purchase. You can amend your card details at the checkout during subsequent purchases.
How safe is the Wowcher or Livingsocial purchase process?
We use a third party payment processor to handle all payment processes securely and efficiently. At no time is your full credit or debit card information stored on our servers. We hold part of the number and the expiry date to allow you to verify that the card you paid with previously is the card you wish to use for a new transaction.
We strongly recommend that you remember to log out at the end of your session if you are on a public computer. You are able to amend your personal information at any time in the My Details section of your account.
I am having problems purchasing
Please check all of the following which should resolve your issue. If you are still having problems don't forget you can use PayPal to complete your order.- Please make sure the card is registered to your name and your registered address matches your card billing address. You can always enter a different delivery address at the point of redeeming your Wowcher. - Please note, we only accept UK issued cards.- Please ensure you have entered the 3-digit CVV correctly.- Please note we only accept Visa and MasterCard issued credit and debit cards, as well PayPal.- If you are using the Wowcher or Livingsocial app or a mobile device, please check your connection. You may want to try clearing your cache and cookies.
If you still require assistance after following the above steps, please go to the section "How do I contact you?" under "How we work?"
I think my account has been compromised or hacked, I would like to report fraud on my account.
If you think that your Wowcher or Living Social account has been affected by fraudulent activity then please contact us as a matter of urgency. Please go to the section "How do I contact you?" under "How we work?"
How do promotional codes work?
From time to time, we will communicate special promotional offers in the form of a promotional code to you on email, or through our official affiliated and partner websites, such as Student Beans. Each promotional offer has its own terms and conditions, please check with the source of the promotional code for any restrictions. You can enter your promo code on the payment page by clicking ‘Add promo code’ under the ‘Order Summary’ section and clicking ‘Apply’ to receive your discount before confirming your payment.
How are Admin Fees calculated?
The administration fee covers the verification work carried out to ensure all of our deals are of the highest standard possible. The administration fee amount is shown on the 'Order Summary' page, pre-purchase. The Administration fee is calculated based on the total value of the order you are placing and not related to the price of a specific deal. The administration fee against you order will be calculated as follows:
*Only deals which indicate ‘admin fees apply’ are included in your qualifying order value.
How do I get Club Wowcher points and what points are rewarded for each action?
You can earn points by either making purchases OR participating in bonus activities. For purchases, you will get 100 points for every £1 that you spend on Wowcher.co.uk. For bonus activities, you will earn a different number of points for each activity:As you make more purchases and earn more points you’ll move up in Club Wowcher membership level. You can qualify for each level by making a minimum amount of purchases and accumulating a minimum number of points as outlined here: http://www.wowcher.co.uk/page/aboutClubWowcher.html
When can I cash in my points and convert them to Wowcher Wallet Credit?
You can exchange your Club Wowcher points for Wowcher Wallet Credit once you reach the Bronze level of membership. To reach the Bronze level of membership you must make one purchase and receive 5,000 Club Wowcher points. Please note, any points awarded for purchases will be credited 30 days after the date of your purchase unless your Wowcher is refunded within these 30 days. Points are valid for 6 months from the date of issue and will expire if they are not converted into Wowcher Wallet Credit within this time.
I did something a lot of times but have not been rewarded any points?
We apply ‘anti-gaming’ features to all activities that allow you to earn Club Wowcher points. For example you cannot simply keep subscribing to a location and keep getting points, in this situation you are limited to a certain number of points per day for the 'subscribe' activity. These features are in place to make Club Wowcher a happy, fair environment where real Wowcher customers can get the most rewarding experience possible.
What is PayPal Credit?
PayPal Credit is like a credit card, without the plastic. It’s a credit limit that sits alongside your PayPal account which you can use for your online purchases. You can find out more about PayPal Credit here!
What is Wowcher Wallet or Livingsocial Wallet?
Wowcher/ Livingsocial Wallet is where your credit is stored and can be used against new purchases. Refunds and promotions can add credit to your wallet.
PayPal Queries
Please click the link below to complete some details on your order so we can direct you to the page relevant to your query