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5pm
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Updated
11 days ago
, by Wowcher
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Our Brands
5pm is a Scotland focused daily deals platform (operated by Wowcher Limited). It enables users to purchase vouchers that offer savings on products and services when redeemed with participating merchants. Each day, 5pm showcases money saving deals on top-rated restaurants, concerts, events, lessons, tours, spas, salons, hotels and more in your area and beyond.
I purchased a voucher from 5PM prior to its takeover by Wowcher. Am I eligible for a refund?
If your order was placed before our acquisition, please note that Wowcher is unable to fulfil or provide refunds for orders made prior to that date.
For inquiries regarding your previous order, you can reach out to 5PM’s administrators at 5pmcreditors@jcca.co.uk.
What do I do with my Voucher?
After your purchase, we'll send you a receipt. You'll then be sent an email containing your voucher which includes your unique code and instructions on how to redeem this code. In most cases you'll be sent the code straight away, but for some offers you'll be sent the voucher code when the deal closes.
The voucher will contain full instructions on what to do next including how you redeem the voucher and the contact details for the merchant providing the deal. For instance, if the deal is for a restaurant offer, we'll include contact details for the restaurant to enable you to book your table. If the deal is for a product that requires delivery, we'll send you a link to our redemption page or the merchant's website where you can enter your voucher code and delivery details so the product can be delivered to you.
You can see your voucher by logging into your account and go to “My Vouchers”
Our Partnerships
Wowcher partners with a variety of businesses, for these partnered brands, Wowcher manages customer data as the Processor and remains your main point of contact for any customer service queries.
How do I contact you?
The best way to contact us about a specific order is via WhatsApp.
If you're viewing this page on mobile, message our advisors by clicking the WhatsApp logo below:
https://api.whatsapp.com/send?phone=447917171746
Or, if you're on a desktop machine then scan this QR code with your mobile's camera to access our WhatsApp that way.
Please note: this number is WhatsApp number only, we cannot receive calls.
