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Knowledge Base Article
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FAQs
When you buy a wowcher, you form a contract with Wowcher whereby you pay Wowcher and Wowcher provide you with a multi-purpose wowcher voucher. As the wowcher is multi-purpose, you can choose to redeem it in a number of ways - you can redeem it: (a) for the deal that is listed in the wowcher (the he
Please click on the link under the "How to Redeem" of your wowcher. Enter your code in the discount/voucher code box when prompted. This can be located on your wowcher.The wowcher code is case sensitive so please ensure that it is entered exactly as shown.Please be aware that if you have purchased m
What payment types can I use?We accept the following payment types:What is express buy?The ‘Express Buy’ button makes purchasing our deals as quick and as easy as possible. We take the hassle out of re-entering all your details to purchase. You will see the ‘Express Buy’ button on selected deal
What are Wowcher and Livingsocial? Wowcher and Living Social make the luxurious things in life more affordable.You can purchase a voucher on Wowcher and Living Social that will save you money on a product or service when redeemed with a designated merchant featured on our website. We feature the be
We hope you find our video guide on "How to redeem" useful.This video contains information on how to redeem your voucher with ourselves and the merchant, let's not forget all vouchers must be redeemed within the validity period set on your voucher.
You can view the progress of your order by logging into your account here and clicking "View Progress" next to your order:https://secure.wowcher.co.uk/myaccount/vouchershttps://www.livingsocial.co.uk/myaccount/vouchersOnce the product is dispatched to you, tracking information will be made
Can I buy a gift card?Wowcher and Livingsocial offer Gift cards of £10, £20, £50, and £100.You may buy multiplesGift cards must be redeemed for credit within 6 months from the date of purchase. Credit will expire 12 months from the day of redemption.Gift cards can only be shipped to your billing ad
About UsAt Wowcher, we believe that life is for living, and we're here to help you live it to the fullest without breaking the bank. As a leading e-commerce platform in the UK and Ireland, we specialise in offering competitive deals on the best experiences, products, and services. From dining a
We hope you find our video guide on "How to use Wallet credit" useful.This video contains information on use your Wowcher wallet credit towards a new deal on site.
The best way to contact us about a specific order is via WhatsApp.Please make sure you have your order number ready, you can locate this on your voucher or by going to the "My Vouchers" section in your account. If you're viewing this page on mobile, message our advisors by clicking
How do I redeem my voucher? Here's a mock up of a wowcher so you can see exactly what you will receive.Please click on the link under "How to Redeem" on your Wowcher and enter your Wowcher code when prompted. Your Wowcher code can be located in the middle of your Wowcher (see above). Your Wowcher ma
If you’re not completely happy we’d like to hear about it so we can put it right.We want to:- Make it easy for you to tell us what went wrong- Give your complaint the attention it deserves- Resolve your complaint fairly without delay and- Make sure you are satisfied with how your complaint was resol
What are the different delivery options?Delivery times and prices will vary by product but will include one or all of these options.Standard: gets to you in good time but without a premium cost.Speedy: more expensive, but choose this if you’re in a hurry.Economy: slower, but best value if you’re no
Can I refund/cancel my voucher before I have redeemed it?In accordance with your statutory rights, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day on which you receive your voucher) whereby if you originally paid in cash, you can r
