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Knowledge Base Article
Assembly Help: What’s the Deal? Wowcher is excited to partner with TaskRabbit to help take the stress out of assembling and mounting your furniture, television, and other purchases with Wowcher! TaskRabbit is the UK’s leading home services platform with a community of trusted professionals availa
We’ve added the Express Buy button to make purchasing our deals as quick and easy as possible. We take the hassle of re-entering all your details out of the buying process.
What is Click and Collect?There is no charge for this delivery option, it gets sent to our Derby collection point. You can then pick it up during any working day for the next 30 days.Where is the Click and Collect collection point?We're at:WowcherSir Frank Whittle RoadDerbyDE21 4XA
For a lot of our deals you'll get to choose before purchase, but if you can't don't worry! When you redeem your code with the merchant fulfilling the deal you will be asked for this information if you weren't asked during purchase If you're looking for more help on this subject, please contact us
Late delivery/ Non delivery Thank you for recently contacting us.Despite our best efforts we have been informed there may be a short delay with your delivery due to weather disruptions and courier delays due to the festive period.Please accept our sincerest apologies for any inconvenience this has c
Most things you can do have what's called "anti-gaming" features. For example, this means that you cannot simply keep subscribing to a location and keep getting points, in this situation you are limited to a certain number of points per day for the 'subscribe' behaviour. These features are in place
We use a third party payment processor to handle all payment processes securely and efficiently. At no time is your credit or debit card information stored on our servers. We recommend that you log out at the end of your session if you are on a public computer.You are able to amend your personal inf
You get points by completing certain actions on the site.
Deliveries may be delayed due to the below courier Strikes. Please see the link below for further information regarding your delivery. https://www.royalmail.com/latest-news
VATThe purchase you have made with Wowcher is for a multi-purpose discount code which is VAT exempt, so therefore no Vat was paid on this item. The receipt we send to you is for your records to show that a purchase has been made
As soon as you click "BUY" on our site and complete the payment details section at checkout. The funds will then be debited from your account in order for you to receive your wowcher code via email.
There are three ways to change which city you've signed up to.1. At the bottom of every email we send is a link to our preference centre. Click that link and update which emails you no longer wish to receive and which ones you do.2. Go to our page where you can generate a unique link to take
If you’re not completely happy we’d like to hear about it so we can put it right.We want to:- Make it easy for you to tell us what went wrong- Give your complaint the attention it deserves- Resolve your complaint fairly without delay and- Make sure you are satisfied with how your complaint was resol
Just click "BUY" before the deal ends and before we sell out! We will e-mail you your Wowcher codes that you can use for the deal in question (check the valid from and valid until dates). You will then need to redeem your Wowcher for the headline deal (or, if you change your mind, you can
No problem, just log in HERE to access it again.
Unwanted electrical equipment is the UK’s fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and wa
If you feel that your wowcher account has been affected by fraudulent activity then please contact us straight away. You can contact us via Whatsapp, you can find this by searching "How do I contact you?"
***UPDATE THIS IS NOW RESOLVED ALL CUSTOMERS HAVE BEEN CONTACTED WITH ADVICE ***We are aware of an issue where customers can't redeem their wowchers for certain deals from merchant Charles Oscar.We will be contacting affected customers with a solution to allow you to redeem your wowchers by Wednesda
